Can't find your AGI? We find it fast.
Your e-file was rejected because the IRS couldn't match last year's Adjusted Gross Income. Call our help desk — a real specialist will track your AGI down and get your return accepted.
- Real specialists, not software
- E-file rejections fixed
- All 50 states
From rejected to accepted
Most AGI rejections follow the same path — and we walk it with you until the IRS says yes.
- ✕ E-file rejected — AGI mismatch
- → We locate your prior-year AGI
- ✓ Return resubmitted — accepted
Every AGI problem, handled.
One wrong number on last year's Adjusted Gross Income is all it takes to get your return rejected. Here's how we get you past it.
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AGI lookup
We track down your prior-year Adjusted Gross Income — from your old return, your IRS transcript, or your filing software — so you enter the exact figure the IRS expects.
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E-file rejection repair
Rejected with an AGI mismatch? We correct the figure, resubmit with you on the line, and stay until your return is accepted.
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03
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IRS transcript help
IRS records are confusing to read alone. We pull your transcript and go through it with you, line by line, until your AGI is confirmed.
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First-time and non-filers
Didn't file taxes last year? Your prior-year AGI is $0 — we'll make sure your return says so correctly and doesn't get bounced.
Where's your AGI hiding?
Tell us where you filed last year and we'll point you to the exact spot your Adjusted Gross Income lives.
Rather have us do it? Call (877) 534-6363 and a specialist will find it with you.
Your AGI lives on one line.
On last year's federal return, your Adjusted Gross Income is a single number the IRS uses to verify your identity when you e-file.
Enter it exactly — even one digit off triggers a rejection. When in doubt, call us before you resubmit.
Three steps between you and an accepted return.
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Call the help desk
Tell us what happened — rejected e-file, lost return, can't find the number. We've heard it all.
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We find your AGI
A specialist tracks your prior-year AGI through your transcript, your software, or your old return.
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You e-file successfully
We stay with you while you resubmit, until the IRS accepts your return. That's the finish line.
Why the IRS asks for it
Your prior-year AGI works like a password. The IRS compares what you type against its records — a match proves it's really you filing. Get one digit wrong and the whole return bounces.
- ✕AGI doesn't match — rejected
- ✓AGI matches — accepted
Most calls take a few minutes. Bring anything you have — old returns, software logins, IRS letters — and we'll take it from there.
The help desk behind accepted returns.
We're part of United Accounting Solutions — a CPA, tax and accounting firm. You talk to real specialists who do this every day, not a chatbot and not a phone tree.
- ✓Real humans, same-day help. Call and talk to a specialist right away.
- ✓We read IRS transcripts daily. Confusing records are our everyday language.
- ✓We stay until it's accepted. Finding the number is step one — we don't hang up at step two.
Rejected this morning?
Don't resubmit the same number and hope. One call gets you the right figure and a clean resubmission.
Call (877) 534-6363Free to call. We'll quote any filing help before it starts.
Questions we're always glad to hear.
AGI — Adjusted Gross Income — is your total income minus specific adjustments the IRS allows. The IRS uses last year's AGI like a password to verify your identity when you e-file.
It's on line 11 of last year's Form 1040. You'll also find it inside your tax software under prior-year returns, or on your IRS transcript. Try the finder above for the exact clicks.
Almost always, the AGI you entered doesn't match the IRS's records — even one digit off triggers it. Pull the exact figure from last year's return or transcript instead of guessing.
Then your prior-year AGI is $0 — enter zero. If the IRS still rejects it, call us; occasionally their records need a closer look.
Yes. Call (877) 534-6363 and a specialist will walk through your transcript, your software, or your old return with you until the number is confirmed.
Calling the help desk is free. If you want us to handle the full filing for you, we'll quote it up front before anything starts — no surprises.
Talk to the AGI help desk.
One call, one correct number, one accepted return. That's the whole pitch.
(877) 534-6363Call any time — if we're with another caller, leave a message and we'll call you right back.
We call you.
Leave your details and a specialist will call you back about your AGI.